Frequently Asked Questions

Everything you need to know about bringing Daphtora comfort to your home.

What is the typical shipping timeframe for furniture items?

Standard shipping usually takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take up to 14 business days to ensure safe arrival and professional assembly.

Do you offer international shipping?

Currently, Daphtora ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary based on your specific location.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.

How can I track the status of my order?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also view your order status at any time by logging into your Daphtora account.

Are your textiles and fabrics sustainably sourced?

Yes, Daphtora is committed to sustainability. Our linens and cottons are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under ethical labor conditions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Affirm for larger home investments.